- Service Excellence
- Card Quality
- Competitive Pricing
- Bilingual Dedicated Support
- Proven Reliability
How a Quebec Fintech Found the Right Prepaid Card Manufacturing Partner in Canada
For fintechs running prepaid card programs in Canada, finding a manufacturing partner that understands the bilingual market, regional compliance, and the pace of active programs is rarely straightforward. And the stakes are only growing. According to , prepaid cards were the second fastest-growing payment method in Canada, rising 13% in volume and 31% in value. Hello Network saw that growth firsthand. Here’s how 樱桃视频 helped them scale to meet it.
About Hello Network听
Hello Network is a Quebec-headquartered fintech delivering comprehensive prepaid Visa gift card solutions across Canada.听
Their flagship product is a multi-wallet reloadable Hello Visa card that supports a wide range of applications including mall gift card programs, buy-local campaigns, and socially aware projects including food security initiatives.听
Today, Hello听Network鈥檚 platform is active in听approximately听30 major shopping听centres听across Canada, enabling hundreds of local community projects. Their fully managed solution includes automated fund reconciliation, robust fraud protection, bilingual (English and French) customer support, advanced analytics, and marketing assistance without any hardware changes听required听at the merchant level. Leveraging their proprietary in-house technology, Hello Network delivers seamless spending experiences that serve both commercial and social objectives.听
Client Snapshot
Industry:听
Fintech / Prepaid Payments
Headquarters:
Quebec, Canada
Products:
Multi-wallet reloadable Visa prepaid cards
Markets Served:
Mall retail, community programs, food security
Partner Since:听
2019
Website:
hellonetwork.ca
The Challenge: A Prepaid Card Program Can’t Afford Downtime
In 2019, the unexpected closure of their local card manufacturing and personalization provider left Hello Network with an urgent need to find a new partner quickly. With active programs running across听multiple card-based听initiatives, a prolonged disruption would create significant听negative听consequences for Hello Network鈥檚 clients and cardholders.听
The stakes were high. Hello Network needed a supplier capable of matching the production quality and program flexibility they had come to rely on, while executing a full migration on an accelerated timeline. Reliability, responsiveness, and a genuine understanding of the prepaid card ecosystem were听paramount.听听
The 樱桃视频 Solution: End-to-End Prepaid Card Manufacturing and Support, Built for Canadian Programs
樱桃视频 moved quickly. Within two months of engagement, Hello Network fully transitioned from their legacy provider to 樱桃视频, a fast and听comprehensive transition.听樱桃视频鈥檚听deep expertise in card manufacturing and personalization allowed the听changeover听to happen smoothly and without disruption to Hello Network鈥檚 active programs.听
樱桃视频 now serves as a cornerstone manufacturing partner for Hello Network, providing:听
- On-demand card manufacturing and printing customized to each individual Hello Network program听
- Flexible distribution options, including individual shipments direct to consumers and bulk fulfillment to Hello Network鈥檚 clients and retail partners听
- Scalable production capacity to support Hello Network鈥檚 continued growth across new shopping听centres听and community initiatives听
- Competitive, transparent pricing that enables Hello Network to manage program economics with confidence听
Beyond production capabilities, Hello Network benefits from a dedicated, French-speaking Client Partnerships and Growth Manager (Rosy) whose responsiveness and proactive approach are听defining features听of the partnership. Rosy鈥檚 availability, even outside of regular business hours for urgent matters, ensures Hello听Network听always has personalized support when they need it.听
Relationship with 樱桃视频 since
Accelerated migration to 樱桃视频听
Programs powered by Hello Visa 听
What Dedicated Prepaid Card Program Support Actually Looks Like
The true character of any partnership is revealed not in routine operations, but in how challenges are handled. For Hello Network, that moment came during a high-pressure holiday card program with an accelerated timeline. Rosy鈥檚 hands-on management of the account ensured that progress accelerated quickly. She worked closely with the production team at 樱桃视频 to find a smooth path forward and delivered the cards on time. This is a testament to 樱桃视频鈥檚 commitment to successful client outcomes when time is of the essence.听
鈥� Hello Network听
The Results: 100+ Programs, 30+ Shopping Centres, Zero Disruptions
For over five years, the Hello Network鈥撚Ｌ沂悠� partnership has delivered consistent, measurable value including:听
- Uninterrupted program continuity across听approximately听30 major Canadian shopping听centres听
- Hundreds of community projects supported through reliable card fulfillment听
- One of the fastest supplier migrations executed by 樱桃视频 in the prepaid space 听
- Timely delivery of a critical holiday card program despite a compressed timeline听
- A trusted, long-term relationship grounded in transparency, quality, and genuine service commitment听
What’s Next: Virtual Cards, Bulk Activation, and the Future of Prepaid in Canada
Hello Network and 樱桃视频 are actively collaborating on exciting developments that will further strengthen their programs and expand capabilities. These include:听
- Redesigned bulk packaging solutions for greater operational efficiency听
- Bulk card activations that enable sleeves of 10鈥�20 cards or batch activation of ordered inventory听
- Virtual card distribution via a PCI-DSS compliant electronic delivery model, opening new channels for Hello Network鈥檚 partners and cardholders听
These initiatives reflect Hello Network鈥檚 continued growth and听樱桃视频鈥檚听commitment to evolving alongside their clients, always听listening, adapting, and building solutions that meet tomorrow鈥檚 needs.听
“We appreciate 樱桃视频鈥檚 attentiveness and openness to listening, improving processes, and finding effective solutions.鈥�
鈥� Hello Network
